Found this historical marker 10 years ago when we had car trouble during a cross-country move. Fun to read every time I come across it. view on bluesky →
activity
everything i'm putting out, in one place
I’m so sorry, friends, I don’t think we’re going to have a new Roundup this week. I’ve been feeling gross, and usually I have more done by this point in the week and I just don’t think it’s going to all happen tomorrow even if I feel better. This week, man! view on bluesky →
Salesforce is paying $3.6B for Fin. A CEO in our industry called this proof that “AI-powered customer service has become one of the most strategic categories in enterprise software.” I call it a company betting big because it’s terrified of what happens if it doesn’t. New Roundup breaks down why. view on bluesky →
blog
Don’t be a little shit, Steph
I spend a possibly surprising amount of time telling myself not to be one.
10Jul26 Roundup
Salesforce is acquiring Fin, a move that isn't so much a bet as it is a ploy.
Not me missing stuff in a meeting because I'm thinking about paying attention to the meeting 🙄 view on bluesky →
blog
An elegy for ye olde internet
Once upon a time, there was a fantastical place called LiveJournal.
Best of Bad Job Bingo: AI Dystopia Edition
A look back at some of the most infamous AI jobs that have gone through Bad Job Bingo.
From the Archives: Danger, Will Robinson, Danger!
CX's metaphorical Robot is sounding the alarm.
You wouldn’t download an AI agent view on bluesky →
Incredibly savvy talking points there. Give all DSA candidates the media training Lander got! view on bluesky →
The thing about cooking is that it is not so much hard as I am anxious and disorganized. view on bluesky →
Do you think anti-fascist academics see the irony inherent in doing lives or hosting their newsletters on Substack? No? Yeah, I didn’t think so either. view on bluesky →
Hey. Hey friends. Don’t put your kids on the internet. I have lots of cute moments of my kids that I know people would love. But once their face is out there? It’s out there. There’s no taking it down, and you (and more importantly, they) have no control over how it’s used. view on bluesky →
15Jun26 Bad Job Bingo
I rate AI jobs while the saxophone gets louder.
12Jun26 Roundup
Zendesk made a big mistake, Meta was hoisted by its own petard, and Elon is a trillionaire.
08Jun26 Bad Job Bingo
Things get a little, shall we say, hysterical.
beehiiv’s Tyler Denk Reminds Us That Tech Is Just Assholes All the Way Down
Water is wet! News at 11.
From the Archives: We're All Trying to Find the Guy Who Did This
A venture capitalist demonstrates exactly zero judgment on LinkedIn, and I try not to lose my goddamn mind.
Best of Bad Job Bingo: Fun Edition
It actually is possible to have too much fun.
06Apr26 Bad Job Bingo
Everything is just really effing weird this week, y'all.
03Apr26 Roundup
Maybe it's all just an elaborate April Fool's joke?
29Mar26 Roundup
Moving house and cleaning house.
16Mar26 Bad Job Bingo
Something's in the water (or the AI).
13Mar26 Roundup
Zendesk's buying, Intercom's raising, Meta's cutting, Bluesky's growing, and Digg is dying. It's fine. Everything's fine.
Bad Time Zoo
In which I'm very honest about my feelings.
25Aug24 Bad Job Bingo: Under Pressure
Come out of the water. It's nicer up here.
Exit, Pursued By A Bear
We're in a theater and this is all a play. Plus: Our first foray into Bad Job Bingo in audio, with a winner so bad it made me wish I had a more severe category than Seriously, Maybe Don't.
23Jul24: You Can Do Business with Hitler
“You can do business with Hitler” was a ubiquitous phrase in the 1930s, enough that Douglas Miller, the former Commercial Attaché at the United States Embassy in Berlin, felt the need to write his boo…